Ratings and Reviews

Monitor. Respond. Optimize.

Guests in hotels and restaurants have the ability to speak in exponential volumes about their experience. Staying on top of this information is critical, but a sizable task.

ImageReps will:

Work with you to create a custom voice for your responses and build in the key features of your hotel

Post customized responses on your behalf across review sites and social media channels

Assist in solving customer opportunities before they go viral

Alert your team of content that needs attention - both positive and negative

Why ImageReps

  • 88% Of Consumers Trust Online Reviews As Much As Personal Recommendations
    BrightLocal Consumer Review Survey 2014
  • Restaurants that boost their Yelp rating by one star can increase revenues by 5% to 9%
    Harvard Business School Study, 2011
  • Four or more negative articles about your company or product appearing in Google search results is likely to cause you to lose 70% of potential customers
    Moz, 2015
  • Hotels that responded to reviews within 1 day recorded an average of 52.3 percent increase in occupancy rates
    Medallia, March 19, 2015

Ready to be our newest partner?

We'll build you a custom proposal!

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